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Terms of Service for Lampo Cloud

DeutschThe German version is the binding one.

As of 6 October 2026. This is a translation for information; the German version is binding.

§ 1 Scope, provider

  1. These terms apply to every contract for the use of Lampo Cloud, the hosted service at app.lampo.video, between nprompt UG (haftungsbeschränkt), Güglinger Str. 16, 70435 Stuttgart, Germany, Local Court of Stuttgart HRB 792779, represented by its managing director Philip Verropoulos, email hello@lampo.video ("we") and its customers ("you").
  2. Lampo Cloud is open to consumers (§ 13 BGB) and businesses (§ 14 BGB). Whoever picks "I'm purchasing as a business" when ordering orders as a business. Rules that apply only to consumers or only to businesses say so.
  3. Your own terms do not apply, even if we do not object to them expressly.
  4. The software Lampo runs on is free software (GNU Affero General Public License v3.0) and may be run by anyone under that licence. These terms cover only the service we run. Self-hosted installations and licence keys for additional features there are not covered.

§ 2 The service

  1. Lampo is a tool for reviewing videos: upload versions, pin notes and drawings to exact frames, make review links for clients without an account, collect approvals, connect agents (AI programs) through the vr command line, the Model Context Protocol (MCP) and OAuth.
  2. Lampo is used in workspaces. A workspace belongs to the customer who made it or for whom it was made; its members are people with an account of their own. Clients giving feedback through review links, and connected agents, are not members.
  3. What a workspace may use (members, storage, videos under review at the same time, features) follows the plan chosen (Free, Solo, Team, Business) and any extra storage, as the pricing page and the order process describe them at the time of the order.
  4. We keep developing Lampo. We may change features if the agreed core (uploading, reviewing, notes, review links, approvals) stays, there is a valid reason (such as technical progress, security or a change in the law), it costs you nothing extra and the change is reasonable for you. Changes that affect your use more than slightly are announced in text form in good time; you may then end the contract free of charge within 30 days of the notice or of the change. For consumers, § 327r BGB applies as well.

§ 3 Account, workspace, trial

  1. You need an account with a valid email address, confirmed through a link we send. Keep your credentials secret; accounts are personal.
  2. Whoever signs up on their own gets a workspace of their own with a free 14-day trial of the Team plan. No payment method is needed for the trial. It ends by itself; no paid subscription comes about unless you order a plan.
  3. When the trial ends, the workspace is on the Free plan. If it then holds more than Free allows, it keeps working as during the trial for seven days; after that § 8 (read-only) applies to what is over Free's limits.
  4. If you order Solo or Team during the trial with at least two days of it left, the trial runs on and the first payment falls due when it ends; cancel before then and nothing is charged. Otherwise, and always for Business, the trial ends with the order and billing starts at once. The order process shows when the first payment falls due before you order.
  5. A workspace gets one trial at most. We may refuse trials in case of evident abuse.

§ 4 Ordering and conclusion of the contract

  1. The plans shown on the website and in the app are not a binding offer. You conclude the contract for the Free plan and the trial by signing up and confirming your email address.
  2. You order a paid plan in the app under Settings → Billing: you choose the plan and the billing period, enter a billing address and a payment method, and see a summary with the price, VAT and when payment falls due, where you can check and correct your entries before ordering. By clicking "Buy now" ("Zahlungspflichtig bestellen") you make a binding offer. The contract is concluded when we accept the order, which we do by activating the plan and confirming the order by email.
  3. If you order as a consumer, you expressly ask in the order process for the plan to start at once, that is before the withdrawal period ends (see the withdrawal information below).
  4. The language of the contract is German. These terms can be viewed and saved at any time at lampo.video/terms/ (the binding German version at lampo.video/de/agb/); you receive the order confirmation by email.

§ 5 Prices and payment

  1. The prices shown when a plan is ordered or changed apply. The prices on the pricing page are exclusive of VAT. In the order process the German VAT is added and shown; consumers see the final price including VAT there. A business from another EU country with a valid VAT ID pays no German VAT (reverse charge); its VAT ID and ours are shown on the invoice. Consumers, wherever they live, and businesses without a VAT ID pay German VAT.
  2. Plans are billed monthly or yearly in advance. Team and Business are billed per member, at least for the minimum the plan names; Solo per workspace. Extra storage is billed per terabyte started.
  3. If the number of members changes during a billing period, the quantity is adjusted automatically and charged or credited pro rata on the next invoice. The same applies to a plan change and to extra storage.
  4. You pay by card through our payment provider Stripe (Stripe Payments Europe, Ltd., Dublin, Ireland). You enter your card details into Stripe's fields on our order page; they go straight to Stripe and never reach us. Invoices are provided electronically: by email and in the app under Settings → Billing → Invoices.
  5. Promotion codes may be offered; there is no right to them.

§ 6 Term, renewal, cancellation

  1. A paid plan runs for the billing period chosen (one month or one year) and renews for the same period unless cancelled before its end. For consumers, instead: after the first term of a yearly plan (once a year of it has begun with a paid renewal) the contract continues for an indefinite period and may be cancelled at any time with one month's notice. It then ends at the end of the day (German time) with the same number one month after we receive the cancellation, or the last day of that month if it has none. The time already paid for after that day is refunded by calendar day: as a credit note on the renewal invoice, paid back to the card once the plan has ended. If you keep the plan before that day, nothing is refunded and it renews.
  2. You may cancel at any time with effect from the end of the current billing period: in the app under Settings → Billing with the button "Cancel contracts here" ("Verträge hier kündigen"; on the next page you choose "At the end of the period", for a consumer's yearly plan after its first term also "With one month's notice" (paragraph 1), and confirm with "Cancel now"), or in text form, such as an email to hello@lampo.video. You receive the confirmation, with the date and time it was received and when the contract ends, by email at once. The workspace is then on the Free plan; nothing is deleted.
  3. If a workspace is deleted, its plan ends at once; periods already paid are not refunded pro rata. Statutory rights, in particular the right of withdrawal, remain unaffected.
  4. Either side's right to terminate for good cause remains unaffected; you can give such notice in the app under "For an important reason, at once", with the reason. Good cause for us is in particular a serious breach of § 10.

§ 7 Late payment

  1. If a payment fails, Stripe retries it and we notify you. The workspace keeps working fully for seven days from the first failed payment.
  2. After that the workspace is read-only (§ 8 (2)) until the open invoice is paid. Once it is paid, the plan applies in full again at once.
  3. Further statutory rights remain unaffected.

§ 8 Plan limits, "read-only"

  1. When a workspace's storage is used up, new uploads are refused. Everything else keeps working.
  2. Read-only means: no new uploads, videos, versions, members or review links. Reviewing, notes, replies, approvals, downloads and existing review links keep working. A workspace is read-only while it holds more members or videos under review than its plan allows, or while an invoice is open under § 7.
  3. We do not delete content because a plan ends, a limit is exceeded or an invoice is open. For deletion after the end of the contract see § 16.

§ 9 Your content

  1. All rights in videos, notes, drawings, voice notes, files and other content that you or your members, clients and agents put into Lampo ("content") stay with you or the right holders.
  2. You grant us the simple right, limited to the term of the contract, to store, copy and technically process the content as far as the service requires – such as making posters, playback copies, transcripts and automatic checks, and making the content available to the people and agents that you or your members give access to (also through review links).
  3. Speech recognition and automatic checks run on our own servers; content does not go to third parties for them.
  4. You are responsible for holding the necessary rights in the content and for giving review links only to people who may see it. Whoever has a review link can – depending on its settings – open it, leave notes and download files.

§ 10 Your obligations, acceptable use

You may not use Lampo to

  • store or distribute unlawful content or infringe the rights of others;
  • distribute malware, attack the service, circumvent security measures or overload it;
  • misuse review links, invites or email features for unsolicited messages;
  • resell the service without our consent.

You are responsible for the acts of your members as for your own. Agents (AI programs) you connect act with the rights of the access you give them (a token or a sign-in); what they do with it is attributed to you. Give agents only the access they need, and revoke it when it is no longer needed.

§ 11 Third-party services you connect

At your request Lampo can connect to third-party services, such as publishing to YouTube (Google) or, through Zernio, to Instagram and Facebook, or AI agents and their providers through MCP and OAuth. Data goes there only when you or your members set it up and trigger it. Those services' own terms apply; we are not responsible for their availability or behaviour.

§ 12 Availability, maintenance, backups

  1. We aim for high availability but do not owe any particular availability unless a service level agreement (SLA) has been made in writing in a particular case. status.lampo.video shows the current state.
  2. We announce maintenance in advance where possible and schedule it for quiet times.
  3. We back up data regularly. This does not replace your own backup: please keep the original files of your videos yourself as well.

§ 13 Data protection, processing on your behalf

  1. How we process personal data for which we are the controller (accounts, billing, security) is set out in our privacy privacy policy.
  2. Where you are the controller under the GDPR for personal data in your content and in your review links' records, we process it on your behalf as a processor. Our data processing agreement (Art. 28 GDPR) applies; it is concluded together with these terms and forms part of this contract.

§ 14 Liability

  1. We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act and within the scope of a guarantee given.
  2. For slightly negligent breach of an essential contractual obligation (one whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely) our liability is limited to the foreseeable damage typical for the contract.
  3. Otherwise liability for slight negligence is excluded.
  4. For loss of data in the cases of (2) and (3) we are liable only for the effort that restoring it would have taken with proper backups of your own (§ 12 (3)).

§ 15 Suspension

We may temporarily suspend access to an account, a workspace or a review link if there are concrete indications of a serious breach of § 10 or of a threat to the security of the service. We will inform you and take your legitimate interests into account.

§ 16 End of the contract, export, deletion

  1. When a paid plan ends, the workspace is on the Free plan; the Free plan itself can be ended by either side at any time by deleting the workspace or the account.
  2. You can download your videos and notes at any time (downloads, folders as zip, exports for agents). If we end the contract as a whole, you can still download your content for 30 days after it ends, unless we terminated for good cause under § 6 (4) and further access cannot reasonably be expected of us.
  3. Deleted workspaces and accounts are removed from the running service; backups are overwritten after twelve months at the latest. Statutory retention duties (e.g. for invoices) remain unaffected.

§ 17 Changes to these terms and to prices

  1. We offer you changes to these terms in text form at least six weeks before they are to take effect. They take effect if you agree to them. If you do not agree, the previous terms continue to apply; we may then terminate the contract with effect from the end of the current billing period, at the earliest when the change would have taken effect.
  2. Price changes apply to new orders only. A running plan keeps its price until you choose another plan or agree to a price change; (1) applies to that agreement and to declining it.

§ 18 Final provisions

  1. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers this choice of law applies only as far as it does not take away the protection of mandatory provisions of the country in which they have their habitual residence.
  2. The exclusive place of jurisdiction for disputes with merchants, legal entities under public law and special funds under public law is Stuttgart.
  3. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.
  4. Should a provision be invalid, the rest of the contract remains valid; the statutory provisions apply.
  5. An English version of these terms is for information; the German one prevails.

Right of withdrawal

For consumers.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (nprompt UG (haftungsbeschränkt), Güglinger Str. 16, 70435 Stuttgart, Germany, email: hello@lampo.video) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Early expiry of the right of withdrawal

When you order a paid plan, you expressly ask for the plan to start at once, before the withdrawal period ends, and acknowledge that your right of withdrawal ends once the service has been fully provided. The right of withdrawal ends when we have fully provided the service (§ 356 (4) BGB). Until then you may withdraw; you then pay only the share for the time until the withdrawal. We confirm the contract and your request by email.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

  • To nprompt UG (haftungsbeschränkt), Güglinger Str. 16, 70435 Stuttgart, Germany, email: hello@lampo.video:
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
  • Ordered on (*)/received on (*),
  • Name of consumer(s),
  • Address of consumer(s),
  • Signature of consumer(s) (only if this form is notified on paper),
  • Date

(*) Delete as appropriate.